Be careful if you're renting your car through Turo and have a "luxury car". I rented out my BMW two weeks ago and the guest shared the car with an underage driver who got arrested by the police at 100+ km/h in a city near Paris.
I got a call from the police, had to deal with the entire situation myself, had to to to the police office and had to go to the pound to get my car back...
Found my car with scratches on the rim, dirty inside, tank half empty and paid almost 600€ to the pound.
It's been more than two weeks and Turo is not helpful, some invoices are remaining to be paid and the customer support avoid my messages with frustrating automated responses.
I hope things will get better but so far support was really unhelpful.
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Alice, Customer Support
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