I was a turo host and rented my new car for 7 months . at first guests were nice, kind , well behaved , we'll informed. And not until young guests rented it out , acquired thousands of miles, smoked weeds , tobacco, lots of trash, didn't pay tolls, and when I reported it to Turo, we got their response within that day and said , guests didn't respond the request, and Turo immediately closed the case. The second Guests, rented it out , after 3 hrs and Guests arrived to their destination, she called and states that the car was making a loud noise, we told them just bring it back and check the vehicle my self. Our car is only month old , Guests replied by saying,I'll bring it tomorrow since the concert is done, and dont wanna be charged. I had the dealer checked the car and said it's perfectly in top notch. The Guests not only don't want to pay rent, she didn't pay the tolls either. Again reported t to TURO and turo said the guest didn't respond and for that we closed the case .