We just had the worse experience!! Never use TURO! We borrow the car on Saturday and the engine broke down on Monday. The car started to jump and making a weird noise. Suddenly, the Engine light lit up, showing " REDUCED ENGINE POWER". We stopped the car, and all icons lit up, the car was jumping and making horrible noise. The liquid was dripping from beneath the car as well. We called the customer service which tow away the car. It was just scary, we could have had a car crush on the highway from Vancouver to Banff. We got stuck in Banff with all our camping gear, bags and forced to take 11 hour long bus ride back. Our vacation is ruined completely. Never trust TURO!!!