They add a fee to the cost of the car that's the same price as the car, so you pay double in addition to tax and fees. The car I booked said it was available without human contact through the app, but I had to arrange to meet the host, I had to message him 10 minutes prior to arrival, not what I expected. After I uploaded an annoying photo of my face holding my driver's license, the host asked me to do it again when I picked up the car. I booked a car for one day and was encouraged to pay the extra $20 insurance fee, even though I have good insurance, when I went to extend the trip, I was told I had to keep the daily fee of $20 or go through the annoying process of canceling my current trip and rebooking it. I was told the rate my be higher when I rebooked the trip, when I asked how much the rate would be, I was told it was up to the host and that Turo had no knowledge of what the rate would be. During my entire trip I was warned I was being tracked by apple air tag. I could not WAIT to return this car, I felt super stressed driving it like I was being monitored. To make matters worse, they don't tell you until the end that you have to wash the car before you return it. The car was totally clean, but there was some dust from sitting under a tree outside. A car wash costs minimum of $25 in Los Angeles, add a tip plus the time to drive to the car wash and sit and wait for it, so not worth it.