Turo is a host friendly app. They don’t protect guests. My host, Pavlo K. from BK, is a scammer. I have evidence he didn’t know about bc I had an inkling he would pull something. He claimed falsified damages the next morning after return from the previous night. The host has 24 hours to report damages which is ridiculous. Anything can happen between that timeframe on their end. I asked his wife to check it over and she declined and said “it was ok”. Now I know why she declined. I took quick pics of the exterior and uploaded onto the app thinking everything is fine bc I returned their own in the same condition they gave me in the beginning. The host took the opportunity to create his own damages according to the shadows and reflections on the car in my pics. I have to go through unnecessary dispute with Turo. Turo doesn’t have an adjuster that goes out to observe the damages physically. They go by pics, which is another disgusting way of handling things. The host wants the $500 out of pocket and sent Turo a bill for over $500! I gave him a negative review and Turo took it down! Don’t not rent via Turo. This was my first and last time. I’ll pay a little extra and rent from the big companies the next time