I planned a family trip to Hawaii for about a year. I had everything ready, I couldn’t believe when on the same day of my flight, 3 hours before, I got a text from Turo company stating that my car rental was canceled. I didn’t know if I wanted to cry, I was shocked since I never thought Turo would do this to me. The explanation that I received was that the car owner didn’t follow the correct procedures to do maintenance on the car, which I understood, however why 3 hours before. The “solution” they offered me was to rent other car, which I only got 3 options, and I would have to pay from $200-$500 more then what I was already paying!! This was the worst experience ever, I will never rent a car from this company!!