TURO is awful. I registered with them, linked my account to google account. Provided credit card for payment, got verified and at the end of it I’m restricted to rent on TURO. 20+ years of driving in Canada. My criminal background is clean I have "PAL", my driving record is clean with no tickets or suspensions and they can’t give me an explanation as to why I can’t get approved to drive a car. Tried talking to customer service for a couple of weeks, but all you get is "team specialist" will review your request and send you back email with response. Same email over and over which states "we cannot disclose the reason why your account is restricted, have a nice day". They don't even bother to disclose persons name from customer service who sends email with response. This company is a joke. Wasted my time nothing. Check the pictures attached. Take your business somewhere else.