I FIRST WANT TO SAY MY FIRST TWO EXPERIENCES.WITH TURO HAVE BEEN AMAZING!! HOWEVER, If you are in Pennsylvania IN READING, ALLENTOWN, HARRISBURG , STATE COLLEGE AREA DO NOT RENT FROM CARLOS C WITH THE 2023 RED ACURA TLX A SPEC. HE FALSELY ACCUSES PEOPLE OF VIOLATING POLICIES. I WAS ACCUSED OF SMOKING IN HIS CAR WHICH IS FALSE. WHAT BOTHERS ME ABOUT THE SITUATION IS WHEN CARLOS MET ME FOR DROP OFF WE CHATTED FOR 20 MINUTES IN FRONT OF MY HOUSE. DIDNT MENTION ANYTHING TO ME. I THOUGHT WE HAD A POSITIVE EXPERIENCE SO I TRIED TO REBOOK A MONTH LATER WHICH HAPPENS TO BE TODAY AND I FOUND OUT THAT HE REMOVED ME FROM RENTING HIS VEHICLE. HE SENT ME A PICTURE HOLDING A PIECE OF SOMETHING SAYING HIS DETAILER FOUND IT IN HIS CAR AND BASED OFF THAT PICTURE THAT MEANS I WAS SMOKING? HE ASKED IF I COULD LEAVE A GOOD REVIEW WHICH I THOUGHT HE DESERVED BASED ON THE CAR BUT HIS ACTIONS AFTER WE PARTED WAYS REPRESENT UNFAIR BUSINESS PRACTICES. IVE ALREADY EXPRESSED MY CONCERNS WITH THE BETTER BUSINESS BUREAU AS I FEEL HE SHOULD BE REMOVED FROM YOUR RENTING PLATFORM.