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Anonymous
My first time that I rented an vehicle with Turo was with a guy name Allen which was a Rav 2016 SUV the first thing he said to me was don’t drive my truck like you’re crazy treat it as your own he didn’t speak and wasn’t friendly at all so I looked at him and didn’t say anything the only reason I took the truck bc it was a surprise rental from my daughter and son & law and didn’t want to waste their money I only had Allen’s truck for only 1 day and 13 hours bc his beam around his rim was broken an made the air to go out his tire we called roadside assistance it took them over 5 hours just for them to return it back to the owner so I communicate with Allen the whole sent him pics of every show him what everything looked like talk with Turo about all this even told them that he was harassing me calling me all time of the night I’ve even told him let’s keep this professional and that I will be talking with Turo on here out but Allen just kept on sending messages voice calling blowing up my phone then he put pics on the website talking about I damaged something under his truck then he waited 20 something days later after I rented from a couple more people and put up a another pic saying I damaged his gas tank really why are you still looking on my profile Allen why my son & law was charged over $1k just for 1 day and 13 hours Turo kept lieing to us about talking to corporate they never gave them my information they have banned me from Turo they have took Allen’s side so what was the point of me providing my proof to do they locked me out of my account the last two cars I had gave me 5 stars and I did the same I treat people and their stuff as if it was my own if I had a lawyer I would contact them regarding this Turo should be ashamed of themselves for treating me this way because the customer supposed to be right depends the situation because I have a business an in order for your customer to keep coming back you have to make them happy or pleased with what they are buying from you right is right and wrong is wrong all day long But Turo and Allen will get what’s coming to them because what goes around comes back around but I pray that god will fix this for me . But don’t I mean don’t rent from this person Allen trust and believe me I’m not the first person nor will I be the last person he has done this to. Also I show him his tire pressure he had in his tires as well as the beam being broken with knots in his tire because if I ran over something why when the roadside assistance put air in his tire it stayed in there.
4 months ago
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Turo has a 1.3 average rating from 791 reviews

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