This is related to one of the incidents when I rented my vehicle for a US trip from Canada. The worst company to rent a car from. Their specialized team investigating cases conducts fraud and makes money. Without even a proper case resolution about the danages, they were so eager to charge my credit card. Upon asking for actual receipt of how my money was used, they denied saying that it is the host's responsibility as per their terms. It is everyone's right to get the actual copy of the invoice but this company foolishly works on estimates which are clearly an indication of fraud. I am seriously wondering if they are really into Money Laundering activity as actual invoice would be needed to show the source of income however by not producing the actual invoice - it is a matter of deep concern. I had requested the copy of actual invoice several times but they didn't help. The management of this company should be punished for fraud activities. Also, it will be a nice experience for the specialized team to investigate the Money Laundering and fraud case for their own management. Will never rent again from Turo and I would request everyone to not to engage with this shameful, fraudulent company for any rentals if you are really concerned about your hard earned money. They are big cheats. Even if they have made money from me through fraudalent activity, they won't go far. Don't even deserve 1 star. I am posting this review so others are careful and do not fall in their trap. Avoid this company at all costs.