Login
Start Free Trial Are you a business?? Click Here
Anonymous
Hello everyone! I do like like to leave negative feedback but I do not have a choice. I rented a full size van through Turo from July 19th to July 23rd. I told to them that I need a car for wedding event which is 250miles from my house. It was 8 of us plus lot of luggage. July 21st I realized gasoline tank was leaking. I called immediately to Turo and inform them about this situation. They sent someone from Towing company and took a van, and told me to call to the other rental company and take whatever that have it, and they would reimburse me money. I am still trying to to get me money back. But all the time some representatives from call center looking for excuses. I asked to to speak with the manager, and they told to me that manager do not answer on a phone. Turo put my family in danger situation, they promised to reimburse my expenses. Nothing happened. I would not recommend this company at all. It was my worst experience in my life with rental company. Edward Kim
4 months ago
Read Turo Reviews
Turo has a 1.3 average rating from 791 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial