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London user
You get what you pay for. This is definitely my experience with Turo UK. Incredibly unprofessional staff, I wasn’t even able to rent a car. You need a code so that they can validate your driving license… but the customer support team sent me a link to a page in Northern Ireland… it was them who put me in contact with the DVLA…who told me only UK driving licenses where able to go through that process… Turo knew I had a european passport… Called them back again… They had no clue… And they referred me to their technical support team… A robot of their online chat for the USA and Canada… 😠😠. Completely useless!! Never ever I will try Turo again. I’ve given them one star because they don’t allow me to give any.
4 months ago
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Turo has a 1.3 average rating from 791 reviews

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Alice, Customer Support

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