I rented a very nice car for a wedding a month in advance of the pickup date. TURRO canceled my reservation 45 minutes before pickup due to my license being expired (which I didn't realize). I had uploaded my license at the time of booking and would have expected it to be flagged given the date was after my expiration. That aside, we quickly changed the reservation to my fiance, who was then charged almost 3x what the rental was originally for. Mind you, this was within minutes of receiving the notice that the reservation had been canceled just hours before the wedding. The car ended up getting a flat tire which required a flat bed tow that we waited 3 hours on the side of the road for! TURRO has not only charged ME a cancellation fee but still hasn't refunded the costs for rental that we couldn't use due to the tire. Their customer service is horrible and their charges are borderline fraudulent. It's almost like they see what they can try to get away with. It was a horrible experience and I wouldn't recommend Turro to anyone. The host himself was awesome but has no ability to help us with this nonsense from TURRO. And I'm currently out several THOUSAND DOLLARS trying to get this resolved. It's egregious!! Save yourself the headache and the money. It's just not worth it.