This was my first time renting with Turo and was the worst experience I’ve had. I flew in to Memphis and had to drive to Mississippi.The Vehicle had a flat tire, so we had to have air put in tire. Then the dashboard was filled with all types of different malfunctions with the vehicle. Also, the car was filthy but I had to get to the next state right away which was only 1 1/2 hours away so I had no choice. Spoke with the Host where she asked me to get the tire fixed and would reimburse me and if I could bring the car back the next day for cleaning at any time. The next day we spoke and I told her I was on my way and she told me that was fine.. 20 minutes away she called to tell me that the shop was closing so I would have to wait the following day which was the last day I was to use the vehicle. I gave her a bad rating and she lost her mind.. calling me and texting me cursing me out and making racist remarks and disrespectful and harassing comments. Calling the police on me to bring her vehicle back. I’ve spoken to Turo each day after this where I’m being told she will be taken off the platform yet she still remains. So are they condoning this type of behavior? It is now going on a week and she still being allowed to represent this company.