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Anonymous
I rented a Chevy Suburban and everything was set - on the front end everything was great. Got the vehicle the night before to pack, etc...Started driving and 80 miles into our 600 mile trip we noticed the transmission slipping. Was told to go to an O'reilly's and have them run a diagnostic on the vehicle. Done - transmission errors came back. was told it is safe to drive. Continued - 50 miles later slipping again. finally took matters into my own and used Manual gear 3 and was able to make it to my destination @ 55mph only. Arranged to have the vehicle towed back to owner; however, was told that Turo can not find me another vehicle until the broken one was picked up (48hours later). Now is where the real problems started. Once at my destination Turo doesn't rent one way rentals...how am I supposed to get home? Again, Turo no help at all!! I had to book a one way rental from another car rental company and take a private car service (uber and Lift not available in this remote area) for $522 one way to pick up the new car. Long story, sorry but never again will I rent from Turo!!
3 months ago
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Turo has a 1.3 average rating from 791 reviews

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