I would NEVER USE TURO AGAIN.
They have admitted to misidentifying my license classification and now will not refund my cancellation fee. Even though they cancelled my booking. I have spend hours upon hours upon hours on their chat support to rectify however to no avail. They pass you around to different departments continuously to pass responsibility. It’s an absolute joke this company and extremely expensive and just applauding service.
The new excuse today is that my name didn’t match the original booking. Which is false and was not correct and they won’t show evidence of that.
Avoid at all costs. They do nothing but make your life a living hell.
AVOID THIS PATHETIC COMPANY
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