Hi to anyone reading this , DO NOT book on Turo with Con artist Host RENA CRUTCHFIELD (Warrena). Knew her car was in bad condition and her husband brought the keys and before i could ask questions he was already pulled off. Had problems with the tires and replaced it out of my OWN money & even paid RENA an extra $250 because she didn’t like the new tires, never crashed her car or ran into anything. provided multiple proof of everything in emails and one of the customer service representatives said there was nothing on file when i know i sent multiple emails. Beware of booking in Birmingham with Rena Crutchfield she has a 2021 Nissan Versa i advise nobody book with her please save yourself the trouble & Turo is adding on extra money trying to charge me 2400 for a damage i never did. Car was already scratched and dented before i could pull off in it. again do NOT book 2021 Nissan Versa with RENA CRUTCHFIELD she is a fraudulent evil conniving scammer & looking for extra money