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Karl
Being a host with this company is almost impossible. One of my cars has been wrecked three times the first time it took you guys 5 months for me to get it back on the road. You guys kept telling me I have to call the claims department which I did and the voicemail of the lady that you told me to call said that she was out indefinitely and every time I called the support desk they told me well that's the number you have to call that's all we have. I asked to talk to somebody in charge and they said there's nobody to talk to you have to call that number. Let's go ahead and fast forward it to about 2 months ago a gentleman wrecked the car again for over $10,000 worth of damage the car was not fixed right I waited 4 weeks of non-stop calling still nobody will call me back my car is not fixed right and all I get is rudeness. Being a host for this company has been nothing but a headache. I just want somebody in charge to call me because I am told over and over again there's nobody in charge there till today she said I talked to my supervisor but he's too busy to talk to you he's in a meeting he's on a call. That's how you deal with people that list their cars for you. I hope somebody reaches out not going to hold my breath I can't wait for a new turo to come out another company that takes care of the host. I'm out now over 6k and You're sorrys you keep telling me or just shallow
2 months ago
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Turo has a 1.3 average rating from 791 reviews

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