Disaster. First car broke down on day 2. The replacement was a 10 year old beat up Prius. When I returned the car, there was some splashed asphalt on the side which I promptly paid $1500 to repair. I chose not to use my insurance. I thought all was settled but 6 weeks later, they came back saying they “found more damage” and now wanted $6800! The accounting of damages was absurd with claims of damages through the car. Of course, nothing documented in photos or identified upon review of the car at drop off. Total scam. Customer service was terrible through all my hassles, too. Hours on the phone. Stuck on the side of the road for hours in the heat with no water. There’s more but I need to let go and move on. Never again. I’d happily pay 10x the amount to avoid this insanity.