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Nassim E
At first I like TURO because of a debit card renter it allowed only a $200 deposit and a quick yes rather than going through $500 deposit and other scrutiny for not having major credit card. That was short lived. Hosts who don’t have toll road passes and charge you $300 for $18 in tolls because they say they are late payments for the Host not paying it and the Host being so Ignorant that they don’t know they can call Toll roads and get it exempted right away back to almost original price. Additionally , if you ever need to extend your vehilce and it’s already rented it poses an issue. I had to take my kids to a hospital for poisionius slide bites and the host could care less … return my car he says… threatens to report the vehicle stolen … I say go ahead you idiot .., it’s not stolen … you didn’t allow me to extend and I communicated w them … second time TURO host threatens police on me and the BS toll charges , not to mention I have minor mechanical issues throughout different experiences which honestly was at the end of the day not as bad as all the other BS ! I’m done done w TURO and when you have a platform of morons running your business for you this is what happens … maybe I’m dumb for thinking otherwise… NOT WORTH IT !!!
2 months ago
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Turo has a 1.3 average rating from 791 reviews

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