Extremely Disappointing Experience
I rented a car from Turo for a trip from Montreal to Quebec, and it turned into a nightmare on the very first day. The car broke down in the middle of our journey, leaving us stranded on the highway. It was so bad that the police had to come to our aid.
Despite this major inconvenience and the safety risk we faced, Turo assured us they would reimburse us for the trouble. Unfortunately, they never followed through with their promise. This lack of responsibility and customer care is unacceptable.
I would not recommend using Turo, as their lack of reliability and failure to honor their commitments made our experience extremely stressful and frustrating.
Zero stars
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