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Carolyn Brown
Turo allowed the hosts Yauhen to charge $150 cleaning fees to my bill for using his car for only one day for me to go to work. I took pictures of the inside of the car to prove it was clean upon return. Once I disputed the charges Turo refunded the amount. Then the host disputed the charges and they charged my card once again. The pictures the host submitted don’t even look like the item was in the car I returned. Absolutely ridiculous how they allow host to charge extra fees with made up pictures. Please do not be scammed by Turo or Yauhen who has the 2024 Chevrolet equinox. This is a horrible person to lie and take people’s money. Attached or 3 pictures of the clean car when I returned it, and 3 pictures of a something the host is holding. It does not look like the car I rented.
2 months ago
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Turo has a 1.3 average rating from 816 reviews

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