I’ve had great experiences with Turo in the past, but this rental with Zia Z was a complete nightmare. We rented his 9 seater van for the entire day, making sure to take pictures and videos before picking it up and after returning it. In the evening, we returned the car and took pictures. 18 hours later, Zia sent us photos of minor scratches and falsely claimed we caused them. He then tried to charge us an outrageous £1400 for repairs, but here’s the sketchiest part—he originally quoted us over £2000 for the so-called repairs, claiming he was being “generous” by bringing it down to £1400 as a "favor" to us. It was obvious he was just trying to make it seem like we were getting a discount, but the whole thing felt like a scam. The repairs were supposedly going to be done at a garage located at the SAME address where we picked up the car—his own business, clearly inflating the costs to take advantage of renters. To make things even worse, he demanded that we transfer the £1400 to a bank account under a different name, “Fazal Ur Rahman,” which raised even more red flags. This entire situation was incredibly dodgy, and Zia Z is clearly running a scam to overcharge renters and pocket the money through fake repair invoices. I’ll never rent from him again, and I strongly advise others to avoid him. Be very careful when renting on Turo—some hosts are not to be trusted!