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David Callahan
DO NOT RENT OUT YOUR VEHICLE ON TURO! Seems great until something goes wrong. My very first renter took my 9 month old vehicle rock crawling in Moab and drove through flood waters. I have mud everywhere, including in the air intake all the way into the engine... Turo is doing everything in their power to not have to fix this vehicle, meanwhile I'm losing money every day it sits. I've spent almost 30 hours tearing the vehicle apart and cleaning mud/silt and repairing broken parts - at my own cost and my own time. Unfortunately Turo makes you sign away your rights when you sign up and requires a long-drawn out arbitration process that can take 4-6 months for resolution, and unless you pay them 40% of your earnings, you have no reprieve for lost revenue during this process.
2 months ago
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Turo has a 1.3 average rating from 816 reviews

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