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ninam
I spent a lot of time selecting a car and reserving it, then made flights and hotels around the rental, only to have the reservation abruptly canceled for no apparent reason. Found another car and reserved, same result: within a day the reservation was canceled by host, though she at least apologized. Turo tried to help find other cars for my dates, but they weren't comparable to the ones I had chosen. It took Turo 5 seconds to collect my deposit but 10 days to return my money. I would not trust my vacation to Turo and am re-jiggering everything. Unfortunately I'd needed a long term rental and they seemed a welcomed option but their hosts are unreliable and I feel relieved, though thoroughly irritated, to have escaped further let-downs and inconveniences from a "wannabe" rental agency that doesn't have their ---- together.
2 months ago
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Turo has a 1.3 average rating from 816 reviews

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