The car I rented was repossessed becuase the host hadn't made payments for the vehicle. We lost all our belonging that were in the car. TURO refused to help becuase their "policy" doesn't cover personal items, even though they are responsible for the hosts they allow on their platform. They don't provide full contact details for the hosts so they is no way to claim against anyone. Total disaster and even involving the police we were told there is little they can do to help us. Despite messaging the host we got nowhere and even requesting help from Turo, or even compensation hasn't happened. BEWARE.