Please do not rent a car from TURO. Their customer service is totally ineffective. There is no proper claim vetting process. If the host claims something, Turo will not even look at the proofs from the guest. Talked to them at least 5 times and sent multiple emails with all the proofs, every time they would apologize and agree but still charge the guest. I am tired and have decided to close my account with them. I will make sure I put a bad review on every review site.
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