Turo has terrible customer service. They only have a book of issues anything outside of that, they don’t know what to do. My car rental got cancelled 3 times. I called to speak to a supervisor to figure out a solution but the agent told me there is no option for him to transfer the call to the supervisor because he didn’t have a drop down menu of my issue that he can use to transfer the call. When you hear things like that, you just sit there and wonder when will common sense prevail. Just to top things up it was my 1st time trying to rent from Turo. Safe to say it will be my last