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Anonymous
This the worst experience ever. I will never book with you guys ever again. First I had to pay $155 a day for rental I barely knew how to work. Then, I called to asked for another day and later time to return the car I had to pay an additional 155. I was also told I wouldn’t be charged for a late fee; yet, they charge my card an additional $145. The host also lied and said that I smoked in his car which I never did. I was charged an additional 166 which they told me came out of deposit. Also, I was charged an additional 30 of which they said came out of deposited, yet, they also charged my card with an additional 30. Please never book with Turo. Altogether, I ended up spending almost a 1000, on fees that appeared out of no wear. When I tried to disputed they told me the lady never said, I wouldn’t be charged late fees and also the pictures that were provided as evidence for smoking was pictures of dirt. On top of that, the car was dirty when I got it. NEVER BOOK WITH TURO. Or the host IGOR!
1 month ago
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Turo has a 1.3 average rating from 791 reviews

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