After renting with Turo for over 7 months straight, spending well over $10000 with them and had dozens of 5 star rented, they deactivated my account as I was not able to extend my rental or contact the host or them due to unforeseen circumstances. It was 2 days after my return date that I could and handled everything immediately. I’ve explained the situation, requested an upper level review multiple times and always get the exact same generic answer. So frustrating!!! I want an actual person to review it and not a computer. Do better Turo!!!
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Alice, Customer Support
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