TURO HOST REVIEW My husband and I have 7 cars listed on the app. We have a 5-star rating on ALL cars AND overall experience. We qualified for All-Star status within a month…Turo is HORRIBLE for host compensation. My husband and I are super flexible. Rather it be reservation changes or damages, we work with everyone to find a solution. Turo doesn’t back up claims filed with their app. For example: Someone trashed our car and brought the car back on empty. Cans and bottles everywhere, sand everywhere inside the car. I you know live near a beach, you know I how hard it is to get sand out 100%. Stains were let on seats as well….We took the check-out photos and make the claim for gas reimbursement and cleaning fee since this car needs a professional detailing. CLAIMS WERE DENIED. Turo support tried to give so much push back saying, ‘what did you clean it with…what is the stain from…did you ask the guest’…Since the guest challenged the gas charge, it was denied. This guest was already a difficult customer who wanted to use the Turo service but didn’t want to comply with Turo rules. All in all, we had to call in a week later for a different situation and the claim was reversed and approved. This was only one example. Of the 39 trips we’ve completed, 4 had obvious claims that were submitted with evidence and denied. We work so hard to provide the best service possible, but this make it difficult. Sometimes these are brought back with weird smells/stains and the car goes out again in a few hours