I had rentlted several cars from Turo with no issues. The last 3 were the worst. Never again. I had avhost named Celio who rented a car to me with an expired tag and I got a ticket for the tag. After that one, I rented from a host off of 103rd and the car was dirty inside and out, with the service light on and smelled like a dirty diaper inside, I did not feel comfortable driving the car out of town, so I didn't. The last car I needed to extend it for one day and called Turo the day before it was due and the rep could not give me thevpolicy for returning the car in 24 hrs late. She only told me there is a late fee of $20+ daily car rate plus taxes. I was charged a $20 late fee which I was ok with but then also charged a $50 improper return fee which the rep never mentioned. A one day extension should've cost me around $80, but they charged me $133 even after acknowledging me that the rep Gabe the wrong info. They need to take that $50 charged and deduct it from her danged paycheck then maybe she'd learn her job and give out the right information about this companies policies.