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Anonymous
I will never rent a car from Turo again. I rented a car using Turo in San Francisco. When I turned the car in, there were a small amount of food crumbs in the back seat. Even though Turo's policy says that I can't be charged for this, the renter tried to scam me by telling me that I would be charged $100 for not vacuuming the car out myself. I even volunteered to take the car the gas station across the street to vacuum the car but the owner said it was too late and I would be charged a fine. Turo went against their own policy and fined me. Plus, the car had a large number of scratches and paint damage that was not disclosed in the description and I would have never rented the car had I known. I tool over a dozen pictures of damage on almost every panel and bumper on the car. This was my first and last time using Turo.
5 years ago
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Turo has a 1.3 average rating from 794 reviews

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