I had an absolutely horrible experience with Turo. Be sure that you read all of the fine print before rolling the dice with this company. You are responsible for detailing the vehicle if you bring it back in a different condition then it was given to you. Not damaged, not taken through a mud pit, simply having floor mats that need to be wiped down or brushed out. I rented my car and the area had a significant snow event. Salt was put down on the road which of course got on the outside of the vehicle. I had to pay for the car to be detailed and the salt to be cleaned off of the outside of the car. In Turo's own guidelines it lists salt on your vehicles outside as an item the renter is not responsible for. Turo's billing department is via email only. They refuse to talk to me and keep sending me emails saying the car was dirty and I have to pay to have it cleaned. They refused to follow their own guidelines. Turo is a complete joke and once you give them your credit card they will charge it as they see fit. I continue to have charges reversed. Absolutely do not use these guys.