Terrible experience with Turo, we lost a lot of money. Withother friends we rented a car with Turo, sent all the pictures required and it seemed to be ok. Half an hour before picking up the car they tell us they there's an issue with my account and they can't accept my driving license. I was trying to find a solution with my friends but they actually canceled the trip 10 minutes before the pick up (and we were already there, in front of the car) and there was nothing we could do. Even worse: each friend created their own account to try to find another car before we had an entire trip planned and hotels booked. We found one, but Turo didn't accept ANY driving license we were trying to use. One of these was a Colorado driving license and another was an International one. At the end we had no choices left and we had to cancel THE ENTIRE TRIP, losing the hotel money and everything! Of course Turo is not going to give us back the whole amount because what happened seems like it was my problem and they are keeping some of the money. We called them to try find a solution but of course they never answered. They completely ruined our plans and make us lose money. All of this is unbelievable