Twinkl advertising is very deceiving as it promotes over 15000 items. I acquired the Twinkl Ultimate membership with unlimited downloads. Yet the fine print "hidden" away is the limit of downloads. You can't say unlimited on the subscription details and then have a limit on the t&c. When discovering this paradox. Same day, hours after signing. I requested a cancellation and refund. Only to be told I did too many downloads on my Twinkl Ultimate membership with unlimited downloads. The message left was there was going to be an attempt to give me my annual subscription refund minus one month. Paying me 11 months back . Again another paradox as there's one month offer on buying the Twinkl Ultimate membership. Disappointed is the key word.