Thank you for your prompt and clear response regarding my concern. I appreciate your effort in addressing the issue and initiating the refund request. Your explanation of the process and timeline was very helpful, and it's reassuring to know that my payment details have been removed to prevent further deductions. I value the professionalism and courtesy shown in your communication. Rest assured, I will refrain from downloading additional resources as instructed. I look forward to the resolution of this matter and receiving the refund within the stated timeframe. Should any complications arise, I trust that you will keep me informed.