Ordered boots for Christmas for my wife on Sunday, Dec. 18th. Initially, ordered the wrong size. Called Tyler's on Monday to change size. Customer service was excellent and said item would be shipped in 2-3 days. I was concerned whether the boots would arrive by Christmas and if they would be the right size. Boots arrived on December 23rd and both wife and I were very pleased with purchase. Price was good and customer service was outstanding. Thank you. John
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