Did not go at all well. The tyres were fitted but then couldn't be balanced because the machine was broken – unfortunate, car now not usable at speed, but not a disaster. Expected to someone to come back same day or at the very latest next day. The service from Halfords after that was terrible. They tried but failed three times to get it booked for the subsequent 2 days to carry out the balancing. I spent approx 3 hours on hold overall (took about 30 minutes per call to get through to someone), took a day off work waiting only for them not to turn up. After that phoned again and they said I needed to wait in again and someone would call me to arrange a new time. Didn’t trust that attempt #4 would be any better than attempt #3 so gave up and took the car to a local fitter to complete the wheel balancing, who did it while I waited in 20min. I've asked for a partial/full refund but they said no – not even the mobile fitting price. Originally paid extra for the brand ‘name’ of Halfords, won’t do so again – will use a local firm.