Mobile Fitter Refused to Correctly Install Stop-Start Battery I purchased a new Stop-Start battery for my Octavia from Halfords to be fitted by TyresOnTheDrive. The fitter who came was intent on fitting the battery as quickly as possible. He did not use a battery saver during the physical fitting of the battery to maintain the settings of the car's stability control system etc.. When the fitter had physically installed the battery, he asked me to start the car. This I did. The car reported errors with stability control system etc.. To be expected due to the battery disconnect. The fitter sat in the drivers seats and turned the steering full left, then full right lock (more on this later). This reset the stability control system etc.. That he left grease on the steering wheel and bits of the trim is probably knit-picking. I then asked him, are you now going to code the battery. He said, no, doesn't need doing, job is done. I asked him why? He didn't answer and seemed affronted that I had asked. He left. If a stop-start battery isn't coded (this requires connecting a PC or bespoke electronic device to the car's engine management computer and changing some values so that it knows that a new battery has been fitted) then the long-term life of the battery can be impacted and there is a possibility of alternator damage. I contacted TyresOnTheDrive by phone and explained the situation. They were very quick to say that they would return the fitting fee (after I had asked why they charged £10 more for fitting a stop-start battery if the routine fitting was just the same as for a standard battery). She contacted a manager who said that the left-lock, right-lock action (see third paragraph) had automatically coded the battery. This is fundamentally incorrect. It resets the stability control etc.. but cannot code the battery. In subsequent email backwards and forwards, TyresOnTheDrive stuck to their line that the left-lock, right lock had automatically coded the battery; I was welcome to take to the Skoda franchise for a second opinion. My request for an another fitter visit to complete the job and code the battery was met with a refusal as they said the car was running (this is not the issue). My final message to them so far was to asked whether their fitters are actually able to code stop-start batteries? I got no answer to this. So the upshot is that I am taking the car to a local garage tomorrow to have the battery coded. I thought that having TyresOnTheDrive fit a new battery would be convenient and time-saving. This has proved to be anything but the case. The experience with, and attitude of, their fitter was unpleasant and I have had to spend a considerable amount of time sorting out getting the job done properly. I should have checked reviews of the company before using them and had I have done so I would not have used them. I am not the only person this had happened to and from my communications with them they do not actually seem to understand what coding a stop-start battery entails. To sum up, please exercise caution and consider carefully whether you want TyresOnTheDrive to fit a stop-start battery to your car. UPDATE: 2/6/21 Took the car to a local specialist. The car would not accept the coding for the battery supplied from Halfords. The garage spoke to Skoda and determined that the battery was incorrect for the car. I arranged for them to supply and fit a new battery. I subsequently contacted TyresOnTheDrive and asked for a refund on the battery they had fitted and to come and pick it up after the garage had fitted and coded an appropriate battery. The pick up was booked for Wednesday 9th June. 5/6/21 Text message received saying that TyresOnTheDrive would be arriving on Sunday to pick up the battery. What? I checked the on-line tracking and found that, indeed the appointment had been changed to Sunday for whatever reason - certainly not at my request. 6/6/21 Another call to TyresOnTheDrive to have the battery pick on Sunday cancelled and moved back to Wednesday. Yet more hassle and time wasted.