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Julie long
Rubbish service Ordered a replacement start stop battery online to be fitted on the drive as my battery was flat. Came out fitted a new one. Two weeks later out shopping, returned to my car it wouldn’t start. Called out rac - who advised tyres on the drive had fitted complete wrong battery and it was hanging loose. This could have been extremely dangerous had it happened whilst driving. Emailed tyres on the drive numerous times now asked for rac report which I sent. Had no further correspondence. Terrible customer service - no acknowledgement for the fact this could have caused an accident. Rac engineer said the person who fitted the battery would definitely have known it was the wrong one. Obviously didn’t care. Definitely won’t be using you again 😡
3 years ago
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