Booked a 6pm-8pm slot and the tyre fitting engineer never turned up. Phoned up to see what the delay was and apparently he was still on another job. Booking system says he is on job 3 and mine is number 12. Despite that my job is noted as "completed" the next day. What??? My guess is the engineer didn't want to do overtime so just left my order open and the next day Halfords put it down as "completed" without even checking with myself. Requested a refund and still waiting. Very poor service and booking system. Ashame as they were apparently good before Halfords took them over. AVOID!