Booked and paid for time slot - bloke turns up 40 mins early. Wanted diagnostics done. When I told him the problems he said “I won’t be able to fix that” and with that said “I won’t plug anything in and cancel this so you will get your money back”. Fantastic I thought and very honest of him. That was 13 days ago. I have since heard nothing and have emailed twice asking for a full refund of nearly £70 - they haven’t even bothered answering the emails. Disgusting service and would not use again It asks further down how long it takes for them to get back to you and so far have heard nothing 😡