We booked for tyre repair and locking wheel lock removal, needed to wait 5 days but was over Xmas so fair enough. On 27th we recieved email saying it was cancelled, after 50 minutes in total on hold to the number to contact, were told technician was ill, next one could cone 2 days later! Waited as no other choice, manager supposed to be calling.... 4 days later still no call, when guy did turn up he sheared tool used to try and remove locking wheel nut and said we would have to take it to an auto centre as he only had the one tool in the van!!! So two more days later, which was soonest we could get it in, halfords autocentre northampton sorted it all out in 30 minutes.... save your time, money and stress levels and go straight to the garage, they were great at the work needed and very helpful in sorting out an issue which was not really their problem.