DO NOT USE THIS COMANY. THEY SHOULD NOT EVEN BE ALLOWED TO TRADE. Having purchased 4 tyres online I did not receive confirmation of payment or a fitting date. Called the customer service department who are based in South Africa who advised due to an issue online the payment had been taken but did not allocate an order number/fitting. I lodged a complaint with the complaints team and received a response almost a week later confirming a new fitting date & allocated a 4 hour slot. On the day of the fitting no technician turned up, I once again called the customer service department and spoke to the absolutely useless staff based in South Africa who advised there had been a supply issue but they would rectify and book a further slot for the following day. The following day once again no technician turned up within my allocated time slot. Once again called the customer service department who advised that a technician had not been assigned to fit the tyres. I cannot stress this enough, avoid at all costs - No communication, full of excuses, staff that could care less. You will pay for a service that quite simply you will not receive. Save yourself the headache, time & money and go elsewhere.