Do not use this service whatever you do!!!!! I had my tyres fitted by this company a couple of months ago. The fitter was very friendly, efficient and professional. However, after around a week one of the new front tyres they had fitted blew out on the motorway as I was approach one of the exits so basically I was driving on metal and trying to control my steering safely....luckily myself nor other road users were not killed!!!!! The breakdown service took my car to a nearby garage to get the blown tyre looked at and replaced. They then discovered that the electronic tyre pressure sensor had been completely destroyed because the tyre fitter from tyres on the drive had forced the tyre on. The owner of the garage kindly typed up a long explanation of this and enable me to take pictures of the evidence. I then telephoned tyres on the drive to report this incident and followed this up with an email with both the garage note and photos attached. I then received a phone call at approx. a week later where they told me that they would accept no liability for this and hence no compensation for the money I have had to pay to replace the tyre and the electronic tyre pressure sensor. They said that their 'excellence' team had fully investigated the incident and were adamant that it was not their fault as I was able to press 'ok' to get rid of the tyre pressure warning message in my car. They offered no apology and would not listen to my explanation. Take my advice and give this company a very wide birth!!!!!
8 years ago
Tyres On The Drive.com has a
1.9
average rating
from
393
reviews
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