I booked to have two replacement tyres fitted the following day. The website confirmed the availability for a next day fitting and I paid for a 2 hour time slot, rather than potentially wait in all day. I had to wait to be contacted to confirm the 2 hour time slot. Several hours later I found out that actually the company could not accommodate my request and they asked me to re-book for another day. I had a puncture in one tyre and therefore waiting for another day was not an option, as I needed the car for work.There was no attempt to assist with my predicament and this left me with very little time to arrange an alternative option. This is a very poor service. The internet site should not offer something that cannot be fulfilled. I won't be using them again.