False economy - regimented, scripted and poor customer service I purchased 4 tyres to be fitted on my drive. On the day of booking no one turned up, no message provided, no communication till late evening frustratingly I called only to be informed "we" might have a system issue!! Rearranged booking for another day and three were fitted as the mechanic didn't have the right spares/tool to fit the fourth. I finally managed to get the fourth tyre fitted and balanced at my cost and time at the local garage as the car was towed to the local garage. I then provided a VAT invoice for the refund of fourth tyre change (excluding TMPS and towing charge). Now Tyler Brooks from tyresonthedrive refuses to pay the charge which I had to pay extra since they provided poor service. Stubborn, scripted and poor customer services by the customer agent Taylor Brooks. And speaking of Bridgestone, Amazon vouchers were received two months after more than 10 emails exchanged and the final threat of mis-selling. What seems like a convenient arrangement has turned into a waste of my time and money - false economy.