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Michelle
Again, as with others, not impressed with the level of service. Ordering tyres was easy and original fitting day was fine. Several emails and texts confirming appointment etc, but then I had a call to say it had been cancelled. Not so much of a bother, as I was at work all week, so re-arranged for next day. I was given a 2 hour time slot between 2 and 4pm, which suited me fine, as I had planned to leave work early.........this never happened!! Time slot came and went and by 4.30pm I called and asked for an update, caller said they would ring engineer and call me straight back.....never happened. Waited until 20 past 5 now and called back for an update? Engineer was apparently on his way and about 30 minutes away? Making estimated time 6pm (2 hours late).......but guess what??!!! That time came and went and still no sign, so I called back again!! Engineer finally arrived at 7pm, meaning I had been sat around at work 2 hours after I should have finished and waiting more than 3 hours past my allotted time??!!! Would never use again!
5 years ago
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Tyres On The Drive.com has a 1.9 average rating from 393 reviews

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