Capable of taking your money and turning up to fit the tyres if there are no complications but don't expect any assistance if they have to go beyond merely fitting a tyre. Had them attend my office to fit two tyres however on the day of fitting i was unwell and had left details with an admin girl to send them to me home which is literally on the next street (1 min away if that). In the space of time it took her to go to her desk to get my home address and get back to the door the guy fitting the tyres had decided he'd seen an opportunity to finish early for the day and simply drove off. This was obviously inconvenient enough however when i called them to explain what had happened they refused to send him back and insisted they had to charge me another £40 call out to re-book it! They claimed the guys they use have trackers or something similar and that he'd been at the job for an hour when he left despite him having been there all of 5 mins and placing the call a maximum of 15 mins after he arrived. At this point id spent about £1,100 with them over a period of a month yet they refused to do anything to help. It was glaringly obvious that they their guys on the road simply log themselves at the job way before they arrive so they can move on where there is any delay and clock off early!! This was further reinforced and evidenced on the rebooked day. The guy turned up and when i asked him to wait a minute whilst I got the locking wheel nut from in my office, he said that is was fine but please don't be long as he'd been at the job for just under an hour!!! this was literally 5 minutes after he'd turned up!! I simply couldn't believe he had the gall to say that and could only say in response "how is that possible you literally turned up 5 minutes ago??" to which he had no answer. Maybe tyres on the drive should value their customers more and reprimand their idiots on the road who are clearly manipulating the tracking devices rather that siding with them against a legitimate customer compliant. sufficed to say i wont be using them again.